Support Coordination
Make your NDIS plan work for you and your needs.
Our Support Coordinators help participants understand their plans, connect with providers, and build the skills to manage supports more independently over time. We work alongside people to problem-solve, advocate, and find the right mix of services to support their goals.
What is Support Coordination?
Support Coordination helps participants make sense of their NDIS plan, connect with services, and build their confidence in navigating the system. At Anala, our Support Coordinators offer hands-on, personalised support to ensure you’re getting the right services, at the right time, in a way that works for you.
We work alongside participants, families, and support networks to untangle the complexity of NDIS, solve problems quickly, and support long-term independence. Our team brings deep experience and strong local networks—so you can trust that your supports are coordinated with care.
Our Support Coordination Process
We follow a clear, person-centred process to ensure support is effective, ethical, and collaborative.
1. Getting Started
We begin with a conversation to understand your goals, needs, and how you’d like to use your plan. We’ll walk through your NDIS budget and what's possible.
2. Building Your Team
We help you connect with the right providers—matching your preferences, location, and support needs.
3. Creating a Plan of Action
Together, we create a service delivery plan that aligns with your goals and coordinates your supports effectively.
4. Managing Your Day to Day Supports
Your coordinator helps with bookings, troubleshooting issues, communicating with providers, and keeping things running smoothly.
5. Building Your Capacity
We don’t just do the work for you—we support you to build the skills and confidence to manage your plan more independently over time.
6. Monitoring & Review
We regularly check in, track progress, and prepare reports for plan reviews to help you get the best outcomes.
What We Offer
Anala’s Support Coordination team offers trusted, experienced guidance to help participants navigate the NDIS system with clarity and confidence. With strong local knowledge and a practical, person-centred approach, we reduce the stress of managing supports—so individuals can focus on achieving their goals, not chasing paperwork.
Frequently Asked Questions
A Support Coordinator’s role is diverse and changes slightly based on the client and circumstances. However, broadly speaking a Support Coordinator’s role is to help you understand and implement your NDIS plan, find and connect with services, and make sure everything is working together effectively.
Support Coordination focuses on organising and managing your supports. Recovery Coaching is specific to people with psychosocial disability and includes deeper mental health support.
Yes, we assist with plan reviews, write progress reports, and make sure the NDIA has what it needs to assess your next plan.
Absolutely. Finding the right fit is important. We’ll support you through the process if a change is needed.
Let's Work Together
We’re currently accepting referrals across New South Wales and Melbourne (Victoria). Click the button to make a referral and one of our team will get in touch to talk you through the process.
